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Legal & Compliance

Privacy Policy

Last Updated: October 2023

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1. Introduction to our Social Casino Privacy approach

Welcome to the Dingo Dealer Country Club. We are committed to protecting your personal information while you enjoy our entirely free-to-play social casino. Because our platform involves zero real-money transactions, our data collection is strictly limited to what is necessary to maintain your virtual progress, specifically your Derby Dollars balance, and to provide a seamless, high-end entertainment experience.

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2. Information collected during Guest Play

When you enter the Paddock as a guest, we collect minimal data to ensure your session runs smoothly. This includes anonymous device identifiers, browser type, and basic interaction data. This allows us to temporarily store your Derby Dollars balance locally on your device so you can enjoy uninterrupted leisure without the need to provide any personal details.

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3. Information collected upon optional account upgrade

If you choose to join the elite by registering an account, we collect basic contact information such as your name and email address. This information is used exclusively to save your game progress across multiple devices, secure your Trophy Cabinet achievements, and communicate important updates regarding the Dingo Dealer Equestrian Estate. We never ask for financial or payment information, as our games are completely free.

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4. Use of your data to enhance game simulation

Your gameplay data—such as your preferred mini-games (e.g., Silver Horseshoe Slot, Paddock Roulette) and session duration—is analyzed to improve our platform. We use these insights to balance virtual reward logic, optimize the crisp mechanical animations of our games, and ensure that the simulated gaming environment remains a relaxing and refined experience for all our members.

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5. Third-party partners and analytics

To maintain the high standards of our estate, we may partner with trusted third-party analytics providers. These partners help us understand website traffic and technical performance. They are strictly bound by confidentiality agreements and are prohibited from using your data for any purpose other than assisting Dingo Dealer Country Club in delivering top-tier, risk-free entertainment.

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6. Security measures at the Club

We employ industry-standard security protocols to safeguard your personal information against unauthorized access, alteration, or destruction. Even though our platform does not process real money, we treat your account data with the utmost respect, utilizing encryption and secure server hosting to protect the integrity of your virtual currency and achievements.

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7. Your privacy rights in Australia

As an Australian-operated entity, we respect your rights under the Privacy Act. You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or ask for your account and associated data to be permanently deleted. Such requests are handled promptly by our support team to ensure your complete peace of mind.

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8. Contacting the Dingo Dealer Concierge

If you have any questions or concerns regarding this Privacy Policy or how your data is handled within the estate, our concierge team is always available. Please reach out to us at concierge@dingo-dealer.com, or write to us at our registered address: 14 Polo Ridge Drive, Canungra, QLD 4275, Australia.

Need Further Assistance?

Our concierge is ready to assist you. Email us at concierge@dingo-dealer.com for any privacy-related inquiries.